Refund Policy

Refund Eligibility:


Refunds are applicable only for products purchased directly from US

To be eligible for a refund, the request must be made within [number of days, e.g., 30 days] from the date of purchase.

2. How to Request a Refund:


To initiate a refund, please contact our customer support team via email at neha@hitechbillsoft.com or through our contact form on the website.

Provide your order number, details of the item(s) you wish to refund, and the reason for the request.

Our team will review your request and respond within [number of business days, e.g., 3 business days].

3. Refund Process:


Once approved, the refund will be processed using the original payment method.

Please allow [number of days, e.g., 5-7 business days] for the refunded amount to reflect in your account.

4. Non-Refundable Items:


Certain items may not be eligible for a refund. These include [list specific items that are non-refundable, e.g., digital downloads, gift cards].

5. Damaged or Defective Items:


If you receive a damaged or defective item, please contact us immediately. We will replace the item or provide a full refund, as per your preference.

6. Cancellation Policy:


For cancellations, please refer to our cancellation policy for specific terms and conditions.

7. Contact Information:


If you have any questions or concerns regarding our refund policy, please reach out to our customer support team at neha@hitech billsoft.com or 6262272701

Go creative reserves the right to amend this refund policy at any time. Any changes will be communicated through our website.


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