Privacy Policy

privacy is important to you and is committed to protecting your personal data, in whatever capacity you communicate or cooperate with us, including, but not limited to, former or active customers, employees, suppliers or third parties.

Your personal data includes any information that may lead, either directly or in conjunction with other information to your identification as an individual or relate to an identifiable individual.

This category includes data such as your name, GSTIN number, your physical and email addresses, your fixed telephone and mobile numbers, bank / debit / prepaid cards, your email addresses, rating information, your internet search history (log files, cookies, etc.), and any other information that allows your unique identification in accordance with the laws..

Where we collect your personal data from

HITECH will always require from you for the minimum required by the law personal data in order to provide our services, including, but not limited to, name, surname, e-mail address, invoicing postal address, credit card details, a billing method that may also include bank account details in case of remittance, and other details related to the services that have been provided.

We mainly receive your personal data in order to perform our contractual agreement with you either as a user of our services or/and as our supplier and / or as a visitor to our website. HITECH retains your personal data only for as long as is required by the contractual terms of each service, along with the applicable fiscal, tax and other legislation in force, based on the purpose of the processing, and then the data is anonymised or destroyed.

How we share your data

In the course of the performance of our contractual and legal obligations your personal data may be provided to various service providers and suppliers. Those service providers and suppliers are bound by Data Processing Agreements, and they are obliged to safeguard confidentiality and data protection according to relevant laws

In any case, we take the appropriate technical and organizational measures to ensure that your personal data is transferred, stored and processed in accordance with the appropriate security standards and in accordance with the terms of this Policy and the applicable data protection regulations.

Data Retention

We will process and store your Personal Data for the duration of our relationship with you, and as long as necessary to fulfil our contractual and legal obligations.

We will delete your data:

1. When it is no longer necessary for the purposes for which that information was collected and processed.

2. Upon your request or objection, provided there are no overriding legal grounds requiring us to maintain that information.

3. When it is not necessary in order to comply with our legal obligations.

4. Upon the withdrawal of your consent in case that the collection and process of your personal data was based on your consent.

Automated decision and Profiling

In executing our business activities, we do not use any automated decision-making. We may process though some aspects of your data, in order to enter into a business relationship with you.

How we use your personal data for marketing activities

We may process your personal data to notify you about our services and offers that may be of interest to you or your business. The personal data that we process for this purpose consists of information you provide to us and data we collect when you use our services. We can only use your personal data to promote our products and services to you if we have your consent to do so or if we consider that it is in our legitimate interest to do so.

You have the right to object at any time to the processing of your personal data for marketing purposes.

Personal data security

We at HITECH have trained and responsible employees, and we recognize the importance of protecting privacy and all your personal information. To that end, we have appropriate security policies and we use the appropriate technical and organizational measures such as anonymization, pseudonymization, data encryption, firewalls, access levels, employee authorization levels, training, and periodic inspections.

Any partner who have access to the above information use them to serve the above purposes only. We share the information that you provide to us only through the ways described in this Policy.

Cookies policy

According to the amended Draft E-Privacy Directive 2009/136/EC OF the European Parliament and of the EU Council, our website accepts the use of "cookies". These are tools that are used to collect and analyse the information which is necessary for the functionality of your website. To find out more about how we use cookies in our website please see our cookies policy.

Enforcement of The Privacy Policy

This Policy was published by HITECH on 01/01/2019 and is subject to periodic improvement and review.

Any changes to this Policy will apply to the information collected from the date of publication of the revised version and to the existing information we hold. The use of our website after the publication of changes, implies acceptance by you of these changes.